What to do if press tool die materials is damaged during shipping?

SUZHOU PHARMA MACHINERY CO.,LTD. has purchased insurance for press tool die materials during the shipment. Once customers find the product is damaged, please contact us and we will arrange a refund or return for you. Before the product is shipped out, we ensure complete and full packagings of the product by using protective materials like bubble papers and wooden boxes. They prove to be functional to prevent the product from moisture, scratches, and damages. But once there are accidents during the shipment, we ensure customers' interests by seeking compensation from freight suppliers.

SZ PHARMA MACHINERY has dominated the leading place in press tool die materials market. SZ PHARMA MACHINERY's press tool die materials series are created based on unremitting efforts. It is thoroughly inspected to ensure zero defects. SZ PHARMA MACHINERY has established strategic cooperation relationships with many famous companies.

We strive to embrace a growth mindset in everything we do, foster innovation and creative thinking, embrace change and challenge the status quo, listen to all ideas and viewpoints, and learn from our successes and mistakes.